Legal

Privacy built for trust, not guesswork.

This policy explains what information we collect, why we use it, who helps us process it, and what choices you have as a customer or subscriber.

Last updated 30 June 2026

Information We Collect

We collect the details needed to run an ecommerce store safely and fulfill your orders. This may include your name, email address, phone number, shipping information, order history, and the technical data generated when you browse our website.

Checkout and cart data: billing and shipping details, cart contents, cart activity, and transaction references. Before sign-in, cart activity is associated with a random browser identifier rather than your name or email.
Account or support data: messages, size preferences, and service history.
Technical data: device, browser, pages viewed, referral source, and cookie identifiers.

How We Use Data

Your information is used to process orders, prevent fraud, improve the store experience, and communicate important service updates. Marketing communication is only sent where legally permitted or when you opt in.

To confirm, ship, and support your order.
To detect suspicious activity and protect the store from misuse.
To improve product selection, sizing guidance, and website performance.
To send campaigns or launches if you subscribe or otherwise consent.

Sharing and Processors

We work with trusted service providers that help operate the store, including payment, logistics, email, analytics, and hosting partners. These providers receive only the information needed to perform their role.

Payments are handled through approved payment partners and gateways.
Shipping partners receive the delivery details required to move your parcel.
Infrastructure providers may process limited technical data to host and secure the website.

Retention and Rights

We keep personal data only as long as needed for the purposes described here, including legal, accounting, fraud-prevention, and customer-service requirements. Depending on your location, you may have rights to access, correct, delete, or object to some processing activities.

Marketing opt-out requests can be made at any time using the unsubscribe link or by contacting support.
Order records may be retained where required for tax, accounting, dispute, or compliance reasons.
Sensitive payment credentials are not stored by Thique in plain form.

Frequently Asked

Do you sell personal data?

No. We do not sell your personal information as a standalone business activity.

How do I stop marketing emails?

Use the unsubscribe link in the email footer or contact support and ask to be removed from promotional communications.

How can I request access or deletion?

Send your request through our contact page using the same email address associated with your order or account so we can verify ownership.

Do you store full payment card details?

No. Payment processing is handled by authorized providers. We only retain transaction references and limited payment metadata needed for support and reconciliation.

This policy is a general customer-facing summary for the storefront experience. Where local law requires additional disclosures, customer rights, or consent mechanisms, those rules apply alongside this page.

Need a data-related request?

If you want to update your information, opt out of marketing, or ask about a privacy concern, contact support with the email tied to your order or account.

Contact Support Cookie Details