Whether you need help with sizing, delivery, payment, returns, or partnerships, this page tells you how to reach the right team with the right details.
Last updated 30 June 2026
The fastest way to reach us is by email. Include your order number, full name, and the issue summary in your first message so our team can respond with fewer back-and-forth steps.
Support is available Monday to Saturday, 10:00 to 18:00 WIB. Messages received outside these hours are queued for the next business window.
A faster resolution starts with complete information. If your request involves shipping, delivery, or payment, please attach the key details in the first email.
We review selected partnership, retail, and press opportunities that align with the brand. Use a concise subject line and include your company, market, and proposal scope.
Possibly, but only before the parcel is processed for shipment. Contact us immediately after payment if you need a cancellation review.
Not as a primary channel. Email keeps product, payment, and shipping details documented so we can resolve issues accurately.
Yes. Tell us your use case, preferred fit, and what you currently wear. We can recommend styles, sizes, and category options.
Please send editorial, campaign, or press requests to partners@thiqueofficial.com with your publication or channel details.
Review return rules, delivery timelines, and fit guidance before sending your message so we can resolve your case faster.